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Career: Home Appliance Repairers

Job Description

Repair, adjust, or install all types of electric or gas household appliances, such as refrigerators, washers, dryers, and ovens.


Job Tasks

Importance %age

Task Description
100
Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
100
Provide repair cost estimates, and recommend whether appliance repair or replacement is a better choice.
99
Disassemble appliances so that problems can be diagnosed and repairs can be made.
98
Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
97
Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
97
Talk to customers or refer to work orders in order to establish the nature of appliance malfunctions.
96
Maintain stocks of parts used in on-site installation, maintenance, and repair of appliances.
96
Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
95
Bill customers for repair work, and collect payment.
95
Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
95
Instruct customers regarding operation and care of appliances, and provide information such as emergency service numbers.
94
Clean and reinstall parts.
93
Record maintenance and repair work performed on appliances.
87
Clean, lubricate, and touch up minor defects on newly installed or repaired appliances.
76
Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers.
74
Assemble new or reconditioned appliances.
69
Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.
60
Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
57
Level washing machines and connect hoses to water pipes, using hand tools.
55
Light and adjust pilot lights on gas stoves, and examine valves and burners for gas leakage and specified flame.
52
Set appliance thermostats, and check to ensure that they are functioning properly.
50
Contact supervisors or offices to receive repair assignments.
47
Conserve, recover, and recycle refrigerants used in cooling systems.
43
Install appliances such as refrigerators, washing machines, and stoves.
43
Test and examine gas pipelines and equipment to locate leaks and faulty connections, and to determine the pressure and flow of gas.
36
Measure, cut, and thread pipe, and connect it to feeder lines and equipment or appliances, using rules and hand tools.
35
Install gas pipes and water lines to connect appliances to existing gas lines or plumbing.
35
Take measurements to determine if appliances will fit in installation locations; perform minor carpentry work when necessary to ensure proper installation.
31
Respond to emergency calls for problems such as gas leaks.
27
Disassemble and reinstall existing kitchen cabinets, or assemble and install prefabricated kitchen cabinets and trim in conjunction with appliance installation.
14
Hang steel supports from beams or joists to hold hoses, vents, and gas pipes in place.

Work Activities

Importance %age

Activity Description
73
Updating and Using Relevant Knowledge
  • Keeping up-to-date technically and applying new knowledge to your job.
    		•
    71
    		Making Decisions and Solving Problems
  • Analyzing information and evaluating results to choose the best solution and solve problems.
    		•
    69
    		Handling and Moving Objects
  • Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
    		•
    68
    		Repairing and Maintaining Mechanical Equipment
  • Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
    		•
    67
    		Monitor Processes, Materials, or Surroundings
  • Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
    		•
    67
    		Performing for or Working Directly with the Public
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
    		•
    66
    		Repairing and Maintaining Electronic Equipment
  • Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
    		•
    66
    		Controlling Machines and Processes
  • Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
    		•
    65
    		Communicating with Persons Outside Organization
  • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
    		•
    64
    		Selling or Influencing Others
  • Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
    		•
    63
    		Organizing, Planning, and Prioritizing Work
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
    		•
    60
    		Performing General Physical Activities
  • Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
    		•
    57
    		Establishing and Maintaining Interpersonal Relationships
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
    		•
    57
    		Monitoring and Controlling Resources
  • Monitoring and controlling resources and overseeing the spending of money.
    		•
    56
    		Inspecting Equipment, Structures, or Material
  • Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
    		•
    54
    		Resolving Conflicts and Negotiating with Others
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
    		•
    54
    		Identifying Objects, Actions, and Events
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
    		•
    53
    		Processing Information
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
    		•
    52
    		Judging the Qualities of Things, Services, or People
  • Assessing the value, importance, or quality of things or people.
    		•
    51
    		Getting Information
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
    		•
    51
    		Developing Objectives and Strategies
  • Establishing long-range objectives and specifying the strategies and actions to achieve them.
    		•
    51
    		Thinking Creatively
  • Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
    		•
    49
    		Evaluating Information to Determine Compliance with Standards
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
    		•
    49
    		Performing Administrative Activities
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
    		•
    47
    		Analyzing Data or Information
  • Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
    		•
    46
    		Scheduling Work and Activities
  • Scheduling events, programs, and activities, as well as the work of others.
    		•
    46
    		Communicating with Supervisors, Peers, or Subordinates
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    		•
    44
    		Interacting With Computers
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
    		•
    44
    		Assisting and Caring for Others
  • Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
    		•
    44
    		Documenting/Recording Information
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
    		•
    43
    		Training and Teaching Others
  • Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
    		•
    42
    		Provide Consultation and Advice to Others
  • Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
    		•
    40
    		Coaching and Developing Others
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
    		•
    40
    		Guiding, Directing, and Motivating Subordinates
  • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
    		•
    40
    		Estimating the Quantifiable Characteristics of Products, Events, or Information
  • Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
    		•
    39
    		Coordinating the Work and Activities of Others
  • Getting members of a group to work together to accomplish tasks.
    		•
    37
    		Interpreting the Meaning of Information for Others
  • Translating or explaining what information means and how it can be used.
    		•
    36
    		Operating Vehicles, Mechanized Devices, or Equipment
  • Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
    		•
    32
    		Developing and Building Teams
  • Encouraging and building mutual trust, respect, and cooperation among team members.
    		•
    30
    		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  • Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
    		•
    24
    		Staffing Organizational Units
  • Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
    		•
    
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