(Career Asssessments, Exploration & Counselling)
Career: Tellers
Job Description
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Job Tasks
Importance %age |
Task Description |
100
|
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. |
100
|
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. |
100
|
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. |
99
|
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. |
99
|
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. |
98
|
Enter customers' transactions into computers to record transactions and issue computer-generated receipts. |
98
|
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. |
96
|
Receive and count daily inventories of cash, drafts, and travelers' checks. |
96
|
Resolve problems or discrepancies concerning customers' accounts. |
95
|
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. |
93
|
Prepare and verify cashier's checks. |
93
|
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. |
90
|
Identify transaction mistakes when debits and credits do not balance. |
80
|
Arrange monies received in cash boxes and coin dispensers according to denomination. |
79
|
Carry out special services for customers, such as ordering bank cards and checks. |
73
|
Sort and file deposit slips and checks. |
71
|
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. |
69
|
Order a supply of cash to meet daily needs. |
66
|
Monitor bank vaults to ensure cash balances are correct. |
55
|
Perform clerical tasks such as typing, filing, and microfilm photography. |
45
|
Issue checks to bond owners in settlement of transactions. |
43
|
Count, verify, and post armored car deposits. |
41
|
Compute financial fees, interest, and service charges. |
33
|
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. |
31
|
Process and maintain records of customer loans. |
28
|
Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges. |
25
|
Prepare work schedules for staff. |
19
|
Quote unit exchange rates, following daily international rate sheets or computer displays. |
Work Activities
Importance %age |
Activity Description |
55
|
Performing for or Working Directly with the Public
|
54
|
Establishing and Maintaining Interpersonal Relationships
|
51
|
Making Decisions and Solving Problems
|
50
|
Updating and Using Relevant Knowledge
|
50
|
Evaluating Information to Determine Compliance with Standards
|
48
|
Resolving Conflicts and Negotiating with Others
|
48
|
Interacting With Computers
|
47
|
Identifying Objects, Actions, and Events
|
44
|
Processing Information
|
44
|
Organizing, Planning, and Prioritizing Work
|
43
|
Communicating with Supervisors, Peers, or Subordinates
|
43
|
Communicating with Persons Outside Organization
|
42
|
Getting Information
|
42
|
Monitor Processes, Materials, or Surroundings
|
41
|
Selling or Influencing Others
|
39
|
Handling and Moving Objects
|
39
|
Documenting/Recording Information
|
39
|
Coaching and Developing Others
|
38
|
Interpreting the Meaning of Information for Others
|
38
|
Analyzing Data or Information
|
37
|
Training and Teaching Others
|
35
|
Judging the Qualities of Things, Services, or People
|
34
|
Controlling Machines and Processes
|
32
|
Performing Administrative Activities
|
32
|
Thinking Creatively
|
32
|
Assisting and Caring for Others
|
30
|
Coordinating the Work and Activities of Others
|
30
|
Scheduling Work and Activities
|
29
|
Inspecting Equipment, Structures, or Material
|
29
|
Developing and Building Teams
|
28
|
Estimating the Quantifiable Characteristics of Products, Events, or Information
|
28
|
Developing Objectives and Strategies
|
26
|
Guiding, Directing, and Motivating Subordinates
|
25
|
Performing General Physical Activities
|
25
|
Provide Consultation and Advice to Others
|
20
|
Monitoring and Controlling Resources
|
14
|
Staffing Organizational Units
|
12
|
Repairing and Maintaining Mechanical Equipment
|
11
|
Repairing and Maintaining Electronic Equipment
|
10
|
Operating Vehicles, Mechanized Devices, or Equipment
|
8
|
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
|