Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Education: These occupations usually require a high school certificate or diploma.

Expereince: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

• Receptionist, Administrative Assistant, Office Manager, Secretary, Clerk Specialist, Office Assistant, Clerk, Community Liaison, Member Service Representative, Registration Clerk